In my nearly two decades as an information architect, I’ve seen my clients flush away millions upon millions of dollars on worthless, pointless, “fix it once and for all” website redesigns. All types of organizations are guilty: large government agencies, Fortune 500s, not-for-profits and (especially) institutions of higher education. Worst of all, these [...]

   Interaction designers create wireframes in tools such as Adobe Illustrator, OmniGraffle and Microsoft Visio. Originally, these wireframes were primitive shapes drawn to represent various UI elements. Many of us cannot imagine life without them. There are, however, reasons to consider moving to the cloud to do interaction design. In short, today’s cloud-based [...]

   A few weeks ago, I was quite surprised when I saw the pavement quickly approaching while I was out for a walk. Laying there stunned, I soon realized what had happened: I fell. Ouch. B-minus. I normally try to be as attentive as possible, but this time a big crack in the pavement caught my shoe and threw me completely off balance. After reporting my clumsy accident [...]

   The gaming industry is huge, and it can keep its audience consumed for hours, days and even weeks. Some play the same game over and over again — and occasionally, they even get out their 15-year-old Nintendo 64 to play some Zelda. Now, I am not a game designer. I actually don’t even play games that often. I am, though, very interested in finding out why [...]

   Our world is getting louder. Consider all the beeps and bops from your smartphone that alert you that something is happening, and all the feedback from your appliances when your toast is ready or your oven is heated, and when Siri responds to a question you’ve posed. Today our technology is expressing itself with sound, and, as interaction designers, we need [...]

   Emotional design has become a powerful tool in creating exceptional user experiences for websites. However, emotions did not use to play such an important role on the Web. Actually, they did not use to play any role at all; rather, they were drowned by a flood of rational functionality and efficiency. We were so busy trying to adapt to the World Wide Web as a new [...]

   Editor’s Note: Smashing Magazine is happy to present this sample chapter from Theresa Neil’s new book Mobile Design Pattern Gallery: UI Patterns for iOS, Android and More, which provides solutions to common design challenges. We’re certain you’ll find the information useful for your next mobile project. As I was waiting for a table at a local [...]

   You’ve made your first app! Now what? Anyone in the app business knows that marketing an app is tough. And according to a recent article on TechCrunch, “Getting a mobile app noticed in the increasingly crowded mobile app market is more difficult than ever.” Some titles and concepts are truly unique. Angry Birds? Its title and screenshot alone were enough [...]

   What is it that makes us loyal fans of the websites and apps we love? When we sat down to answer this question for ourselves, we found that the websites and apps we truly love have one thing in common: soul. They’re humanized. They have emotional intelligence designed into the user experience. And this emotional intelligence is crafted through thoughtful interaction [...]

   When users look for information, they have a goal and are on a mission. Even before you started to read this article, chances are you did because you either had the implicit goal of checking what’s new on Smashing Magazine, or had the explicit goal of finding information about “Navigation Design”. After a couple of seconds of scanning this article, [...]