Opinion column : Copy & Print Center

Website Management: An Organizational Structure That Supports Your Digital Presence

Posted by Paul Boag on November 16, 2012 · Comments Off

Which category does your organization’s Web presence fall into? Over- or under-managed? When it comes to the Web, few organizations have found the Goldilocks zone. Their online activities are either under-managed with minimal policies and procedures, or dogged by bureaucracy and internal politics. Those that fall into the former category are vulnerable to [...]

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A Designer’s Plea: Why Should Web Design Be A Profession?

Posted by Andy Rutledge on October 30, 2012 · Comments Off

When one goes to the professional, one expects to invest in his expertise. This investment requires no great leap of faith, as it is supported by a trust acknowledged among the general populace and duly warranted by the traditions of the profession. The standards and practices of an individual professional in the fields of, say, law, medicine, or aviation seldom [...]

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Community Strength: The Immersive Web And Design Writing

Posted by Rian van der Merwe on October 18, 2012 · Comments Off

I have an idea for a new product — can I tell you about it? It will take months to develop, and even though this kind of thing is usually given away for free, I’m going to charge for it. Oh, and the market for it probably won’t be very big… Wait, come back! Where are you going?! It does sound like a crazy idea, but it’s exactly what a small group [...]

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Community Strength: The Immersive Web And Design Writing

Posted by Rian van der Merwe on October 18, 2012 · Comments Off

I have an idea for a new product — can I tell you about it? It will take months to develop, and even though this kind of thing is usually given away for free, I’m going to charge for it. Oh, and the market for it probably won’t be very big… Wait, come back! Where are you going?! It does sound like a crazy idea, but it’s exactly what a small group [...]

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Uncompromising Design: Avoiding The Pitfalls Of Free

Posted by Dmitry Fadeyev on October 11, 2012 · Comments Off

Misaligned interests create tension in the design process that can lead to bad, and potentially unethical, design decisions, that result in inferior products. In this article I will examine how the desire to build a large audience by giving away your products and services free of charge can cause conflicts of interest, which in turn can lead to dubious compromises [...]

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Business Strategy: Giving Our Clients The Best Deal In Mobile

Posted by Paul Boag on October 5, 2012 · Comments Off

Are we cheating our clients when it comes to mobile? More precisely, are we allowing our desire for mobile work to get in the way of providing our clients with the best solution for their business needs? This is the uncomfortable question we asked ourselves recently when redesigning our agency’s website, and we want to discuss it with the broader Web community: [...]

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It’s Not All Doom And Gloom On The Web // Opinion Column

Posted by Christian Heilmann on September 21, 2012 · Comments Off

In this article I’d like to discuss the changes happening on the Web and argue that its future is not as problematic and endangered as a lot of people make it out to be. The article is based on the talk I’ve presented at the Smashing Conference a couple of days ago, and you can also see the slides and watch the screencast (see below). I have been developing [...]

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Are You Giving Your Users Positive Feedback?

Posted by Paul Boag on July 17, 2012 · Comments Off

We love to tell users that they have done something wrong. We have error messages for everything from poorly formatted telephone numbers to incorrect logins. But what about our user’s successes, do we celebrate them? Do we tell them they are doing something right? It is as important to tell users that they are doing things right, as it is to inform them when [...]

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Dear Web User: Please Upgrade Your Browser

Posted by Louis Lazaris on July 10, 2012 · Comments Off

Shopping. Social networking. Emailing. Reading. Finding directions. Banking. Researching. Those are some of the most common tasks people perform on the World Wide Web. You’ve probably done all of these things yourself at some point. So if you’re like many people, you probably do these things every single week (and many of them even every day). This [...]

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Old Browsers Are Holding Back The Web

Posted by Louis Lazaris on July 9, 2012 · Comments Off

Because of how far certain Web technologies like HTML5 and CSS3 have brought us, many would say that—from a Web platform perspective—the future is now. Sounds like a cliché, I know. At the very least, it feels like the future is starting to bubble up to the surface… but it’s just not quite there yet. When we use new DOM features, [...]

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