I spend a lot of time buying and testing iPad apps for kids. To be more specific, I lovingly do this for a certain two-year-old girl who is currently on a very successful #OccupyiPad mission in my house. Through extensive observational research, I’ve discovered what works and doesn’t work for my daughter, so I’m going to shamelessly generalize my findings [...]

   Have you ever looked at a bizarre building design and wondered, “What were the architects thinking?” Or have you simply felt frustrated by a building that made you uncomfortable, or felt anger when a beautiful old building was razed and replaced with a contemporary eyesore? You might be forgiven for thinking “these architects must be blind!” New research [...]

    There are many ways to skin a redesign (I think that’s how the saying goes). On a philosophical level, I agree with those who advocate for realigning, not redesigning, but these are mere words when you’re staring a design problem in the face with no idea where [...]

   In part one of this series, we looked at the consequences of designing and developing software in isolated environments. Some people work in lonely silos where no process exists, while others work in functional silos where too much (or the wrong) process makes innovation and progress difficult. So, how do we break down the artificial walls that keep us from creating [...]

   No man is an island entire of itself; every man is a piece of the continent, a part of the main… – John Donne If you’ve ever worked at a company of any size, you’ve experienced it. Isolation. That feeling of being utterly alone in what you do. Some people love it: the determination that comes from being a lone ranger, boldly going where no one has gone [...]